Transparency and security in every transaction
At Al Fanan Jewellery, we ensure complete transparency and security in every transaction.
All payments are processed through secure, PCI-compliant gateways, and VAT invoices are issued in accordance with UAE regulations.
Payment methods
We currently accept the following payment options on our website:
• Credit & Debit Cards (Visa / Mastercard)
• UAE-issued cards
• Secure online payment gateways
• Bank Transfer
• Cash payments
All transactions are encrypted and processed securely.
We do not store card details on our servers.
VAT invoice
Al Fanan Jewellery LLC is registered for VAT in the UAE.
• A valid VAT invoice is issued for every eligible purchase
• VAT invoices are provided with your order confirmation
• VAT details are clearly mentioned on the invoice for your records
If you require a VAT invoice with specific billing details,
please ensure the correct information is entered at checkout.
Delivery & billing clarity
• Billing details must match the payment method used
• Orders within Dubai may qualify for express delivery (subject to availability)
• For any billing or payment-related queries, our support team is available during business hours
Support
If you have questions related to payments, billing, or VAT invoices:
• Visit our No Making Charge Policy
• Contact our customer support team
• Explore our Gold Jewellery Collections
We are happy to assist you before or after placing your order.
FAQs
Yes, Dubai 3-hour express delivery is available daily from 12:00 PM to 10:00 PM for orders placed before 7:00 PM, subject to customer availability confirmation.
Your delivery may be scheduled for the next available window.
High order volume can impact delivery timing. We will coordinate the best available window.
Yes, we deliver across the UAE. Delivery timing is shown at checkout based on your address.
Message us on WhatsApp: https://wa.me/971506752879